Outsourcing the mailroom helps organizations cut costs, speed up processing, and focus on core work. Incoming mail is redirected to a secure facility, where it’s automatically sorted, scanned, and digitized using advanced capture and classification tools. Documents are indexed and routed to the right people or systems for immediate action, while return mail is managed efficiently to reduce waste and delays.
The result: faster mail delivery, clear tracking, and a seamless shift from paper to digital.
We provide an extensive selection of solutions tailored to simplify your mail processes to elevate user experience and deliver operational efficiency.
Ensure complete accountability in your mail processes with our proprietary technology, ExelaTrack. Effortlessly guarantee complete chain of custody and delivery of business critical information. We customize points of delivery to suit your environment, leveraging a mix of digital delivery methods and custom intelligent locker configurations.
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Your mail, your way - Transform your mail experience. Leveraged by clients in Financial Services, Legal, and Higher Education to ensure secure, timely receipt of sensitive information. Our agile solution is easy to deploy onsite, at a shared service center, or through a hybrid approach tailored to your environment and workflows.
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Leverage ExelaShip for seamless outbound shipping. Benefit from rate shopping, automatic address correction, and smooth invoice processing, whether shipping from home or the office.
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Choosing to outsource mailroom services brings measurable improvements to operational performance and employee productivity
Reduce overhead by eliminating the costs associated with managing an in-house mailroom, eliminating the need for investments in dedicated staff, space, or equipment.
Allow your internal teams to focus on core business functions while experts manage high-volume mail processing efficiently.
Reduce overhead by eliminating the costs associated with managing an in-house mailroom, eliminating the need for investments in dedicated staff, space, or equipment.
Automated systems ensure accurate sorting and delivery.
Ensure sensitive mail is processed securely and in compliance with industry regulations, especially critical in finance, healthcare, and legal sectors.
Reduce the need for bulky, on-site mailrooms by digitizing and centralizing operations.
Partnering with experienced mailroom outsourcing companies means access to cutting-edge tracking systems, automation tools, and compliance-ready workflows.
Embrace digital mailroom outsourcing to convert incoming physical mail into searchable digital formats, enabling quicker routing, better archiving, and remote access for hybrid teams
Reduce the need for bulky, on-site mailrooms by digitizing and centralizing operations.
Exela takes outsourced mailroom to the next level with tech-driven solutions and deep domain expertise
One of the leading mailroom outsourcing companies, Exela is trusted by Fortune 100 clients for secure, high-volume, and compliant mailroom management.
Our digital mailroom outsourcing capabilities include intelligent document capture, barcode sorting, and automated indexing—reducing manual effort and turnaround times.
Whether you need daily return mail processing or a complete digital overhaul, our solutions are designed to meet your exact operational needs.
From initial consultation to ongoing performance optimization, Exela’s expert teams provide continuous support and innovation for your outsourced mailroom environment.
Transforming Challenges into Success Stories.
United StatesA global investment bank needed to safeguard its mail processing, ensuring strict security measures to protect employees and executives. With potential threats and regulatory requirements at stake, the firm sought a robust screening solution. Exela implemented a cutting-edge approach—but what made it so effective in screening over 1.2 million mail items in 2024 while maintaining speed and compliance?
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United StatesA professional services firm with 90 offices faced inefficiencies with hard-copy mail processing and lacked visibility into mail content and volumes. With a primarily remote workforce, they needed a secure, accessible digital solution. Exela deployed a Digital Mailroom system, providing instant content visibility, compliance reporting, and secure routing. The results?
Read MoreSave costs, reduce lost mail, and access documents faster—seamlessly.
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