Team as a Service – Why Companies Are Turning To This Hiring Model?

Everything You Need to Know About It

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By Tatiana Koleva

President - Exela Enterprise Solutions

Date: March 18, 2025

Every day a critical position remains unfilled, your business loses revenue, slows innovation, and stretches your existing team too thin. The longer the hiring process drags on, the higher the costs—not just in recruitment expenses but in lost productivity and missed opportunities.

Consider this: The average time to fill a position is over a month, with thousands spent on hiring efforts. Even after all that, there's no guarantee new hires will stay. Meanwhile, projects stall, deadlines slip, and your business struggles to keep pace.

Traditional hiring simply isn't built for speed or flexibility in today’s fast-moving world. So, what’s the smarter alternative?

Enter Team as a Service (TaaS).

TaaS gives you on-demand access to pre-assembled teams of experts who seamlessly integrate into your workflows. Whether you need specialized skills for a short-term project or ongoing support without the overhead of full-time hiring, TaaS helps you scale efficiently, reduce costs, and keep your business moving forward.

In this blog, we’ll explore why companies are embracing the TaaS model, its key benefits, and how you can leverage it to drive growth.

What is Team as a Service (TaaS)?

TaaS is a workforce solution that provides companies with on-demand, fully operational, highly skilled teams tailored to their specific business needs. TaaS is particularly beneficial for companies that require specialized expertise for project-based work, ongoing operations, or business transformation initiatives. By leveraging a TaaS model, businesses can focus on their core competencies while ensuring that skilled professionals handle essential functions.
This approach eliminates recruitment stoppages. 

The Team as a Service (TaaS) model provides fully managed teams tailored to various industries, including finance, healthcare, customer support, IT, higher-ed, marketing and more. These teams handle end-to-end project execution as well as operational and administrative support, such as HR, security, compliance, and workplace management. By seamlessly integrating with existing operations, TaaS ensures high-quality results without overburdening permanent staff.

Unlike traditional outsourcing, TaaS gives businesses full control over their teams' activities. Organizations can customize their workforce to meet specific needs—whether developing new software, maintaining existing systems, streamlining workflows, or managing critical functions. This model provides on-demand expertise, flexibility, and efficiency without the long-term commitments of conventional hiring.

The Pain Points Driving the Shift

Organizations across industries are facing significant workforce challenges, pushing them to explore new hiring solutions. Some of the key pain points include:

Talent Shortages & Skill Gaps

According to a study, the global talent shortage could reach 85 million people, resulting in lost revenues of $8.5 trillion annually. Businesses across various industries are struggling to find specialized professionals with the right skill sets. The conventional hiring process often fails to bridge these gaps effectively, leaving critical positions unfilled for extended periods. Companies must adopt innovative workforce solutions to stay competitive in their respective markets.

High Recruitment Costs & Time-Consuming Hiring

Hiring the right employees is not just a lengthy process but also an expensive one. Moreover, if companies require rapid workforce expansion, delays can hinder project timelines and reduce overall productivity. Additionally, investing time and resources in hiring and training new employees only to experience turnover shortly after adds another layer of frustration.

Scalability Challenges

Market demands fluctuate, and companies must be able to scale their workforce accordingly. Traditional hiring models do not offer the flexibility required to expand or contract teams efficiently. Scaling up means additional recruitment costs and training time, whereas downsizing results in layoffs and severance costs. A rigid workforce structure can impede business growth and limit adaptability.

Employee Retention Issues

Retaining talent has become increasingly difficult, especially in competitive industries. High attrition rates lead to operational disruptions, additional hiring costs, and reduced team morale. Employee retention strategies often require substantial investment, which can be a burden for organizations with constrained budgets. Businesses must explore alternative workforce models that provide stability without compromising efficiency.

Need for Innovation & Speed

Industries like finance, technology, and healthcare require rapid innovation to stay ahead of the curve. However, delays in hiring specialized teams slow down research, product development, and service delivery. In a fast-paced market, businesses must implement agile workforce strategies that allow them to innovate and execute without constraints.

TaaS vs. Traditional Hiring: A Comparative Breakdown

FactorTeam as a Service (TaaS)Traditional Hiring
Time to DeployImmediate deployment, reducing project delaysCan take weeks or months to fill positions
ScalabilityEasily scales up or down based on business needsRequires complex workforce planning and layoffs in downturns
Cost EfficiencyPredictable, subscription-based pricing with no hidden costsHigh recruitment, training, and retention expenses
Administrative burdenFully managed by the service provider (payroll, compliance, HR tasks)Requires in-house HR and legal management
ExpertiseIndustry-specific professionals with up-to-date skillsLimited by available candidates and training capacity
Risk & ComplianceProvider ensures compliance with labor laws and regulationsEmployer responsible for legal compliance and HR policies
Retention IssuesNo long-term hiring commitments, reducing attrition risksHigh turnover costs and employee retention challenges
Focus on core businessBusinesses can focus on growth and innovationTime and resources spent on recruitment and employee management
Geographical FlexibilityAccess to a global talent poolRestricted to local hiring constraints

The Importance of Selecting the Right TaaS Provider

The success of implementing TaaS significantly depends on choosing the right provider. A suitable TaaS provider should:

Understand Your Business : The provider should understand your business, industry, and project requirements to deliver the best results.

Offer Expertise : The team should have a proven track record and expertise in the required field.

Ensure Quality and Security :  The provider should offer robust quality control processes and adhere to strict security standards.

Provide Excellent Support : The provider should offer excellent customer service, including clear communication, responsive support, and problem-solving capabilities.

However, businesses should be cautious of common pitfalls when selecting a TaaS provider:

Lack of Industry Experience : A provider unfamiliar with your sector may struggle to meet your specific challenges.

Hidden Costs : Unexpected fees can inflate budgets—ensure transparency in pricing.

Poor Integration Support  :  A provider should seamlessly integrate with your existing systems and workflows.

Limited Talent Pool  :  Providers with a narrow range of expertise may not offer the specialized skills your business needs.

Lack of Performance Tracking  :  Without clear KPIs and reporting, it becomes difficult to measure effectiveness and ROI. 

By thoroughly evaluating potential TaaS providers and being proactive in managing potential challenges, businesses can maximize the benefits of TaaS and use it as an effective strategy to enhance their operations.

Industries Benefiting from TaaS

TaaS is widely adopted across multiple industries, including:

IT & Software Development : Agile teams for software engineering, cloud solutions, and DevOps.

Finance & Banking : Fraud detection specialists, risk analysts, tax analysts, and cybersecurity experts.

Retail & E-Commerce  :  AI-powered marketing strategists, customer experience specialists, and supply chain managers.

Executive & Administrative Support  :  Virtual assistants, project coordinators, data entry specialists, and back-office support.

How to decide if Taas is right for you?

Adopting the Team as a Service (TaaS) model can be a game-changer, but it’s essential to evaluate whether it aligns with your business needs. Here is a checklist for you to consider:

Do You Need Specialized Talent Quickly?

Are You Facing High Recruitment Costs?

Do You Need Workforce Scalability?

Are You Struggling with Talent Retention?

Do You Want to Reduce Administrative Burden?

Is Speed & Innovation a Priority?

Final Verdict: Is TaaS Right for You?

YES, if you need a flexible, cost-efficient, and scalable workforce with minimal hiring hassle.

NO, if your company relies heavily on long-term, in-house talent development and prefers full control over hiring and training.

How Exela Enterprise Solutions (EES) Can Help

At Exela Enterprise Solutions (EES), we offer a comprehensive Team as a Service solution designed to meet your specific business needs. Our offerings include:

Single-Source Provider and Integrator : Centralized management of all vendors and resources, streamlining operations and enhancing team collaboration.

Integration and Onboarding  : Seamless onboarding for quick, hassle-free integration, ensuring teams work together efficiently from day one.

Scalability and Flexibility  : Adaptable solutions that allow easy adjustment of team size and structure, enabling rapid response to changing business demands.

By partnering with EES, businesses gain access to a vast network of skilled professionals worldwide, tailored solutions aligned with project requirements, and end-to-end management—from recruitment to performance monitoring—allowing you to focus on your core business.

Organizations need efficient and flexible workforce solutions. Team as a Service is an innovative hiring model that addresses talent shortages, scalability challenges, and cost concerns. Partnering with Exela Enterprise Solutions provides access to top-tier talent, seamless scalability, and the agility required to drive innovation and success.

Ready to scale smarter and hire faster?

Learn more about Exela’s TaaS solutions here. EES - Teams as a Service

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